Home
/
Return Policy
Understanding our refund process and what to expect when returning items.
Processing Time
3-5 business days after we receive your return
Refund Method
Online Payment via Bank Transfer
Full Amount
100% refund for qualifying returns within 5 days
Refund Timeline by Payment Method
Cash on Delivery5-7 business days
Bank Transfer2-3 business days
Wallet Transfer3-5 business days
Refund Eligibility
Eligible for Full Refund
- • Items returned within 5 days
- • Original condition and packaging
- • Defective or damaged items
- • Wrong item shipped
- • Order cancelled within 2 hours
Partial Refund Conditions
- • Items missing original packaging
- • Returned after 5 days (case by case)
- • Items showing signs of use
- • Late order cancellations
- • Restocking fees may apply
Refund Tracking
You'll receive a confirmation message once your refund has been processed. Check your account statement for the refund within the specified timeframe.